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Frequently Asked Questions
What is cistanche?
Cistanche tubulosa is a remarkable plant that only grows in the arid landscapes of deserts. Unlike typical plants, which draw sustenance directly from the soil, Cistanche is a parasitic plant, and forms a unique bond with its host plant, tapping into their roots to extract essential nutrients and water. This unconventional mode of survival, set against the backdrop of the harsh desert environment, has led Cistanche to develop very special and unique compounds. These compounds are a testament to the plant's resilience and adaptability, evolving over time to help it thrive amidst the challenges of its surroundings. The very stresses that the desert imposes have endowed Cistanche with a rich biochemical profile, making it not just a marvel of nature but also a potential treasure trove of beneficial properties.
What makes cistanche so special?
Cistanche tubulosa, a desert plant, has been the focus of numerous scientific investigations due to its myriad of potential health benefits. In the realm of sexual health, it exhibits properties that may optimize testosterone and estrogen levels, potentially enhancing sexual arousal and function. Its bioactive compounds also show promise in supporting testosterone synthesis, influencing endocrine pathways and the activity of steroidogenic enzymes. When it comes to strength and energy, Cistanche may play a role in optimizing mitochondrial function, thereby contributing to improved muscular strength and vitality. Its potential mood-enhancing properties stem from its influence on neurotransmitter systems, particularly the serotonergic and dopaminergic pathways. As an anti-aging candidate, Cistanche's compounds may counteract oxidative stress, support DNA repair mechanisms, and modulate inflammatory pathways. In cognitive function, the plant's compounds safeguard neuronal structures, optimize synaptic transmission, and counteract oxidative stress in neural tissues. It may have potential to bolster the immune system, by stimulating T cell development and regulating immune responses. Lastly, its potential role in sleep regulation is attributed to its effects on the central nervous system, particularly in modulating the gamma-aminobutyric acid (GABA) system. Across these domains, Cistanche tubulosa stands out as a plant of significant therapeutic interest, warranting further exploration in various fields of medicine and science.
What time of day should I take it?
Our Fermented Cistanche Extract is versatile and can be taken at any time of the day that suits your routine and requirements. Many individuals prefer taking it earlier in the day to harness its potential energy and vitality-boosting benefits, while others might find it beneficial closer to bedtime for its potential sleep-regulating properties.
While it has been studied for its potential role in supporting sleep regulation, it does not directly induce sleepiness or drowsiness. Therefore, it's suitable for morning or afternoon consumption. However, as with any supplement, it's essential to observe how your body responds.
Its potential role in sleep regulation is believed to be linked to its influence on neurotransmitter systems, particularly its potential effects on the gamma-aminobutyric acid (GABA) system. GABA is a primary inhibitory neurotransmitter in the brain that plays a pivotal role in promoting relaxation and sleep. By potentially influencing this system, Cistanche may help regulate sleep-wake cycles and improve sleep quality.
Always consult with a healthcare professional before starting any new supplement regimen.
Is there solid science behind it?
Cistanche has long been revered in traditional practices for its potential to invigorate and rejuvenate. Modern scientific investigations have further solidified this reputation, with numerous studies highlighting its role as a vitality enhancer. This well-documented research delves into the plant's unique compounds and their potential effects on energy, stamina, and overall well-being. As a result, cistanche has garnered significant attention in the wellness and scientific communities, not just for its historical significance, but also for its evidence-backed potential to support and enhance vitality in contemporary times.
We've included a deep selection of relevant scientific studies and research articles on our Research page (click here to visit).
Has it been used in traditional medicine?
Cistanche tubulosa, also known as "Desert Ginseng," holds a cherished place in traditional Chinese medicine, with its uses spanning centuries. Esteemed for its invigorating properties, it's often sought after to enhance vitality, increase male power, and alleviate fatigue. Beyond its role as an energy booster and mood enhancer, Cistanche has been traditionally hailed for its potential in bolstering sexual health, acting as an aphrodisiac, and addressing impotence. Its reputed benefits extend to cognitive enhancement, with some believing it sharpens memory and cognitive functions. The plant's potential anti-aging properties, believed to rejuvenate and delay the aging process, further underscore its value. Additionally, it has been used in nurturing the health of vital organs, particularly the kidneys and liver.
What's the serving breakdown?
We recommend each serving to be 1 capsule (500mg).
Each 500mg capsule of our proprietary formulation is standardized to:
60% Echinacoside (300mg)
15% Acetoside (Verbsacoside) (75mg)
5% Tubuloside A (25mg)
5% Cistanoside A (25mg)
15% Cistanche Tubulosa Polysaccharides (75mg).
There are 30 capsules per bottle.
What are the benefits of fermentation?
Fermentation is a time-honored technique that amplifies the potency and bioavailability of many natural compounds, and Cistanche is no exception. When our Cistanche undergoes fermentation, the process breaks down its complex molecules into simpler, more digestible forms, enhancing the body's ability to absorb and utilize its beneficial compounds. This not only ensures that you get the maximum benefits from each dose but also optimizes the efficacy of its active ingredients. Furthermore, fermentation can increase the concentration of certain beneficial compounds, adding to the overall health advantages of the extract. By choosing fermented Cistanche, you're opting for a version that's supercharged for optimal performance and health benefits.
Is cistanche safe to consume?
Research has shown that Cistanche Tubulosa is well-tolerated by the body.
("Analysis of the active ingredients and health applications of cistanche", Froniers in Nutrition, 3 March 2023)
What are the purity levels of your products?
The purity levels in our products are always greater than 99%.
We use an industry-standard High Performance Liquid Chromatography (HPLC) method to test the purity levels.
For more details, please visit our Quality & Testing page (click here).
Are your products gluten free?
Yes! Our products are always gluten free.
As per FDA requirements, in order to claim gluten free status, the product must contain less than 20 parts per million (ppm) of gluten.
We test our product utilizing a R5 Sandwich ELISA method. We make our lab tests transparent on our Quality & Testing page (click here).
Our facility does produce products that contain gluten, however, through proper sourcing, cleaning, storage, production, and testing protocols (like the lab tests mentioned above), we are able to keep our product safe and gluten free.
Are your products vegan?
Yes! Our products are 100% vegan and plant based, including our capsule shell, made of plant cellulose and is easily digested and absorbed by the body.
Are your products GMO free?
Yes! Our products are free of genetically modified organisms (GMOs).
Are your products all natural?
Yes! We are pleased to say that we have all-natural products.
We don't use any fillers or additives or synthetic agents.
Do your products undergo 3rd party lab testing for quality assurance?
Absolutely!
Our products undergo rigorous and detailed 3rd party lab testing, to make sure our ingredients are consistently of the highest quality and meet the best of international standards.
We test for purity, heavy metals, solvents, pesticides, and bacteria.
We strive to give our customers confidence, and in full transparency, we make our results available on our Quality & Testing page (click here to visit).
Are your manufacturing facilities GMP (Good Manufacturing Practice) Certified?
Yes!
Our manufacturing facilities are GMP (Good Manufacturing Practice) Certified.
GMP is a system for ensuring that products are consistently produced and controlled according to quality standards.
It is designed to minimize the risks involved in any food or pharmaceutical production.
Are your manufacturing facilities ISO 9001 Certified?
Yes!
Our manufacturing facilities are ISO (International Organization for Standardization) 9001 Certified.
This is an internationally recognized quality management system (QMS) standard that demonstrates the ability to consistently provide products and services that meet customer and regulatory requirements.
What should my supplements smell like?
We at CellFend try to keep our products as pure and natural as possible.
As such, we don't use coating, dilutions, or masking agents to conceal the smell or taste.
So if your bottle has a bit of a funny smell to it, then don't worry! It's natural...
What are your capsules made of?
Our capsules are made of plant cellulose, which is vegan (many non-vegan capsules contain gelatin, which is an animal byproduct).
Is your website secure?
Yes, our site is secure. We take security very seriously. We use a 'HTTPS' secure encrypted communication protocol, to make sure that your personal and payment information is safe.
Our servers are Payment Card Industry Data Security Standard (PCI DSS) Level 1 compliant with a team of people dedicated to platform security.
What payment methods do you accept?
We accept Visa, MasterCard, American Express, Discover, JCB, Diners Club, Apple Pay, Google Pay, PayPal, Amazon Pay, Elo, and Shop Pay.
How do I use a discount code?
If you have a discount code to use, then you can simply type it into the "Discount code" box located on the payment screen of your check-out process.
Make sure that you click the "Apply" button after you enter the code.
You'll then see the discount applied and your total price should be adjusted.
Can I return my product?
Due to the nature of our product, all orders are considered final sale, and payments made to us are non refundable, unless the product appears to be defective.
If the product appears to be defective, then within 30 days of your purchase, please take a picture of the product defects and email it to us at sales@cellfend.com, along with a picture of the packing slip with your relevant order information.
Customer satisfaction is very important to us, and we want to work through any issues you may have, in order to make it a positive experience for you.
If you have any issues at all, please feel free to email us.
When will I be billed?
Individual Purchase:
You will be billed immediately upon purchase.
Monthly 'pay-as-you-go' Subscription Plans:
You will be billed immediately upon purchase for your first months' supply. For subsequent months' supplies, you will automatically be billed at the beginning of every month (unless cancelled).
Quarterly, Semi-Annual, and Annual Prepaid Subscription Plans:
You will be billed immediately upon purchase of the plan. Your plan will automatically renew at the end of your subscription period, at which point, you will automatically be billed for the next cycle (unless cancelled).
How does the monthly subscription plan work?
With a monthly 'pay-as-you-go' subscription, you can sign up for monthly deliveries, so you don't have to worry about ordering every month.
You will pay upfront for whichever plan you choose (3, 6, or 12 months).
For instance, if you choose a 3 month plan, then you will be billed for all 3 months upfront.
You will receive a discount on your cost per bottle by signing up for this subscription service, even though you're still only paying for 1 month at a time.
Your bottles will be shipped to you monthly.
Your monthly 'pay-as-you-go' subscription will renew automatically at the end of each month (unless you cancel).
How do the prepaid subscription plans work?
With a prepaid plan, you can sign up for monthly deliveries for a period of 3, 6, or 12 months.
You will pay upfront for whichever plan you choose (3, 6, or 12 months).
For instance, if you choose a 3 month plan, then you will be billed for all 3 months upfront.
You will receive a significant discount on your cost per bottle by paying upfront.
Your bottles will be shipped to you monthly.
Your prepaid plan will renew automatically at the end of the 3, 6, or 12 month period.
We will remind you of this renewal 30 days prior by email.
How do I cancel my subscription?
You can cancel the renewal of your subscription at any time by contacting us by email at sales@cellfend.com.
You will not receive a refund for the fees you already paid for your current subscription period and you will continue to receive products ordered until the end of your current subscription period.
The pricing of our quarterly, semi-annual, and annual plans offers a savings to customers who commit to a longer-term subscription. The longer the commitment, the greater the savings.
These prepaid subscriptions are considered final sale, so if you cancel in the middle of your plan, then you will continue to receive the remaining bottles throughout the duration of your plan, and the cancellation will take effect at the end of your plan before renewal.
Please contact our Sales Team at sales@cellfend.com if you have any questions about subscriptions.
How do I place a hold on / adjust the delivery schedule of my subscription?
You can place a hold on your account or adjust your delivery schedule by contacting our sales team at sales@cellfend.com.
What is the delivery time?
We offer 3 delivery methods:
Standard
(3-5 business day shipping)
Free!
Expedited
(2-day shipping)
$5.69
Priority
(next-day shipping)
$12.80
Didn't find what you're looking for?
Please feel free to email us directly at the appropriate email address in the footer below or or submit your question from the inquiry box herein.